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If you need help with online bill payment or your Web account, please call 1-800-538-4228.
Need help managing electric expenses?
We offer special services, bill assistance and time payment plans for customers experiencing financial hardships. For questions
about payment plan eligibility or if you are experiencing difficulty making payments, please call 1-888-221-7070.
We partner with the energy assistance organizations below. To qualify, please call the agency in your area:
Oregon
Oregon HEAT, (503) 612-3790
Get more details on assistance available through
Oregon Housing and Community Services.
Washington
Project HELP —Yakima, (509) 453-3139
Project HELP — Walla Walla, (509) 529-9470
Project HELP — Sunnyside/Toppenish, (509) 865-4151
Get more details on assistance available through
Washington Community Trade and Economic Development.
California
Federal energy assistance
Please visit the U.S. Department of Health and Human Services
for information.
Free state weatherization services
We work with local agencies in Oregon, Washington and California to provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile
homes or apartments. A variety of measures can be installed, including insulation, energy-efficient showerheads, compact fluorescent
light bulbs and more.
You can donate to help residents of your community
Please
request an energy assistance donation envelope, call 1-888-221-7070 or contact the agency listed above. All contributions go directly to the organization in your area and
are considered charitable donations for tax purposes. Your help is appreciated.
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