After an outage
Restoring power is a team effort. Somtimes during a storm, the service mast (see diagram) can be pulled away from a house.

If the power goes out, the service mast will need to be repaired before we can safely switch power on. Our crews can only work on company-owned equipment, so if you ever need to replace a mast - which is your property - be sure to contact a licensed electrician to make the repairs. Find listings online or in your local phone book.