FinAnswer Express
Important! Pacific Power's planned changes (PDF) to the incentives and equipment qualifications associated with our energy efficiency programs have been approved by the California Public Utilities Commission effective January 19, 2012. If you have questions or need more information, please email us at energy.expert@pacificpower.net.
In California, our FinAnswer Express program includes incentives and technical expertise for lighting, HVAC and other equipment that increases your electric energy efficiency and exceeds code requirements.
How it works (program steps)
Projects have different steps depending on the equipment you're upgrading. To learn more, click on a section below; click on it again to "close" it.
- Lighting steps
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- Contact us or an Energy Efficiency Alliance vendor if you'd like help getting started. Pre-approval is recommended but not required for lighting retrofits.
- Obtain an incentive application (PDF)and catalog (see next section) from us or your Energy Efficiency Alliance vendor.
- Upgrade your lighting.
- Submit incentive application and project cost documentation, including invoices with a breakdown of materials and labor. Then, contact Pacific Power or your Energy Efficiency Alliance vendor for a post-installation inspection.
- Receive incentive check within 45 days of completion of step 4.
- Lighting Controls and non-general illuminance retrofit steps
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- Obtain an incentive application and catalog (see below) from us or your Energy Efficiency Alliance vendor.
- Purchase and install qualifying lighting controls at an eligible location.
- Submit your incentive application.
- Receive incentive check within 45 days of completion of step 3.
- Other equipment steps
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- Obtain an incentive application (PDF) and catalog (see next section) from us or your dealer. Pre-approval is recommended but not required for chiller incentive applications.
- Purchase and install a qualifying unit for use at an eligible location.
- Submit your incentive application
- Receive incentive check within 45 days of completion of step 3.
- Green motor rewinds
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- Review the incentive catalog for requirement
- Contact a participating motor service center and arrange to have your motor rewound in accordance with procedures established by Green Motors Practices Group™ (GMPG)
- Install your rewound motor or place it in inventory for future use
- Receive an incentive credited on the motor service center invoice. (The service center receives a $2/hp incentive payment from us.)
Pacific Power does not warrant or guarantee the work performed by these participating vendors. You are solely responsible for any contract with a participating contractor/vendor and the performance of any contractor/vendor you have chosen.
Incentives, catalogs & vendor lists
Incentive amounts vary by project. Please refer to the appropriate incentive catalog to help ensure you purchase and install qualifying equipment. To learn more, click on any section below; click on it again to "close" it.
- Lighting
- Lighting controls & non-general illuminance
- HVAC equipment & controls
- Electronically commutated motors & HVAC VFDs
- Green motor rewinds
- Building envelope
- Food service
- Appliances
- Compressed air
- Other equipment
Doing something not on the list? Contact us – your project may qualify for a custom incentive (PDF).
Contact us before you start your project
- Use our online inquiry form
- Call our energy experts at 1-800-222-4335
- Email us at energy.expert@pacificpower.net
Brochures and other information
Overview of Incentives for California Businesses
FinAnswer Express Retrofit Incentives Brochure
Federal Fluorescent Lighting Standard Changes
Case Study: City of Walla Walla
Need materials from 2011?
- 2011 Applications, Brochure and Incentive Tables
- 2011 Catalogs

