Education & Safety

Power Outages

Safety Education Class

Our top priority is delivering safe and reliable electricity. However, sometimes weather, accidents or other unforeseen conditions can cause outages. Be prepared with an outage kit.

More info »

If you see a downed power line, please call 911 and Pacific Power immediately.

Free Safety Presentations

When not respected, electricity can be dangerous, even fatal. We conduct an aggressive education program to teach people how to be safe around electrical facilities.

Electrical Safety Tips

Whether at home or on the job, please use common sense and extra caution around power lines to keep safe.

Transmission

The Energy Gateway and other transmission projects underway will improve reliability for our customers and connect to new generation sources.

More on Energy Gateway »

Trees & Power Lines

To keep the power flowing, we prune and remove trees that pose a threat to safety or electric service reliability.

Learn about tree pruning »

Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-LITESOUT

Report a streetlight outage