Power Outages
Our top priority is delivering safe and reliable electricity. However, sometimes weather, accidents or other unforeseen conditions can cause outages, so it's best to be prepared. Put together a kit that includes the items pictured at right.
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Outage Safety
Your safety during a power outage – and at all times – is important to us. Generators can pose a risk if not used properly. If you ever see a power line on the ground, stay away and call 911 and us.
Outage Information
You can rest assured that our professionals do their utmost to protect the reliability of your electric supply. Still, outages sometimes happen. Get your outage questions answered below.
Equipment Ownership
Sometimes during a storm, the service mast can be pulled away from a house. Our crews can only work on company-owned equipment, so you may need to replace the mast before we can safety switch power back on.
Equipment Protection
Due to a number of factors inside and outside your home, the voltage of your electric service can vary slightly. You may not notice these variations, but electronic equipment can be sensitive to small, split-second fluctuations.
