Contact Us
We welcome your questions and are committed to providing a timely response.
Customer Service
Residential customer service:
1-888-221-7070
Submit your question online
Business customer service:
1-866-870-3419
Submit your question online
Para ayuda en Español:
Llame al 1-888-225-2611
Report outages or downed lines:
1-877-508-5088
Updates on large-scale outages
Streetlight outage:
Report streetlight outage online
Digging safely:
Call 811 at least 48 hours before you dig
Online
Web account help:
Call 1-800-538-4228
Web account access FAQ
Online payments FAQ
General webmaster questions:
E-mail webmaster@pacificorp.com
Web account access FAQ
Careers & HR:
Search for and apply for a job online
HR questions (no résumés) email hrquestions@pacificorp.com
Browser Note: Online transactions work best with Internet Explorer® version 7 or 8, Firefox or Google Chrome.
Please mail payments to:
1033 NE 6th Ave.
Portland, OR 97256-0001
Send all other mail to:
825 NE Multnomah St.
Portland, OR 97232
Other Services
Energy efficiency:
Residents email wattsmart@pacificpower.net
Businesses call 1-800-222-4335 or inquire online
Electrical safety materials & presentations:
1-800-375-7085
publicsafety@pacificpower.net
Tree pruning & vegetation management:
1-888-221-7070
trees@pacificpower.net
Transmission project inquiries:
1-877-620-7678
constructionprojects@pacificorp.com
Community
Sponsorships & contributions:
Email community@pacificpower.net
List of local Pacific Power community contacts
Pacific Power Foundation:
503-813-7257
pacificorpfoundation@pacificorp.com
Recreation & camping:
503-813-6666
recreation@pacificorp.com
Corporate
Communications, advertising & marketing:
503-813-5100
CCCom2@pacificorp.com
News media inquiries:
1-800-570-5838
newsdesk@pacificorp.com
Suppliers & purchasing:
newsupplier@pacificorp.com
Employee & Retiree
Employee & retiree benefits:
1-800-455-6363
benefits.services@pacificorp.com
General HR questions & employee verification:
hrquestions@pacificorp.com
Financial information:
Stock information and financial filings
