Contact Us

We are always available to answer your questions. Learn about our Customer Service Guarantees.

Residential customer service:
Call toll free 1-888-221-7070
Submit your question online

Business customer service:
Call toll free 1-866-870-3419
Submit your question online

Para ayuda en Español:
Llame al 1-888-225-2611

For web account help:
Call 1-800-538-4228
Browse our web account access FAQ
Browse our online payments FAQ

General webmaster questions:
E-mail webmaster@pacificorp.com
Browse our web account access FAQ

Please mail payments to:
1033 NE 6th Ave.
Portland, OR 97256-0001

Send all other mail to:
825 NE Multnomah
Portland, OR 97232

Power outages or downed lines toll free:
1-877-508-5088
Streetlight outage: fill out our easy online form

Dial 811 to reach your local utility locating service at least 48 hours before you start the job. More »

To apply for a job, visit our career opportunities section.
HR questions (no résumés): hrquestions@pacificorp.com

For media-only inquiries:
Visit our fact sheet library

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