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We are serious about our service. If we don't live up to one of our seven guarantees, we'll pay residents $50.

Customer service guarantees and standards

Residential family

Residential Customers

Find information on efficiency and other services for your home.

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Large Business Customers

Large Businesses

Get your energy data to help better manage your expenses.

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Bright Ideas

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Earn cash back on ENERGY STAR® appliances and equipment.

Energy-saving programs & incentives:
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For your business

Energy Assistance

Trouble paying your bill? We partner with our customers to help families in need.

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News

  • Keep your family safe around electricity in your home

    Electricity plays an important role in each of our lives. It lights homes, runs businesses and makes many daily tasks easier. However, if safety rules are not followed, the power of electricity also can be harmful.

  • Green projects wanted!

    Got a bright idea for making Oregon, Washington or California greener? Could you use a little green to help make your project a reality? Beginning March 8, 2010, Pacific Power will accept applications for community-based renewable energy project funding from its Blue Sky renewable energy program.

  • Pacific Power offers $3,000 cash reward to catch wire thieves

    Pacific Power, working with Yakima area law enforcement officials, is offering a $3,000 reward for information leading to the arrest, prosecution and conviction of individuals responsible for a series of wire thefts that have occurred since the first of the year.

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Renewable Energy

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Choose Blue SkySM and help create a more sustainable energy supply for today and tomorrow.

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Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-LITESOUT

Report a streetlight outage