Pay Your Bill

We’ve made it more convenient to pay your monthly electric bill. Choose whichever service best fits your needs.

  Pay Online Paper Bill Email Remin- der Automatic Payments Accept Check Payments Accept Credit/ Debit Card Payments Posting Time Cost
Online payment program Yes Optional* Yes Optional Yes   Next day Free
One-time online payment Yes Yes     Yes   Next day Free
Automatic monthly payment   Yes   Yes Yes   Due date Free
Pay by phone   Yes     Yes Yes Next day $2.95
$4.95**
Pay stations   Yes     Yes   Next day $1.00
Drop boxes   Yes     Yes   2 weeks Free
Make a gift payment         Yes Yes Next day Up to $4.95***
  1. * Paperless is recommended. Please call toll free at 1-800-538-4228 or use the Contact Us link at the bottom of the page to request a paper bill.
  2. ** Business account fee.
  3. *** Fee listed is for either a check or credit/debit card phone payment. You can make a gift payment by mailing in a check at no cost.

Combine these options with our Equal Payment Plan and pay the same amount each month.

For residential customers we also offer the ability to choose your due date with most options. Choose due date is not available with automatic payment. If you need help managing electric expenses, ask us about bill payment assistance and time payment plans.

For businesses we offer Electronic Data Interchange (EDI) to exchange invoicing and payment information efficiently between your organization and Pacific Power.

Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-LITESOUT

Report a streetlight outage