Energy Assistance Helps Our Neighbors Stay Warm

At Pacific Power, we support our communities through energy assistance programs in each state to help people facing financial hardships with their power bills.

We contribute $2 for every $1 donated by our customers or employees to energy assistance programs in our service areas. These nonprofit programs include Oregon HEAT and Project HELP in California and Washington.

Please consider helping those in need of energy assistance, you can enroll in our fixed donation program by calling us toll free at 1-888-221-7070 and a dollar amount of your choice will be added to your monthly bills. You can also look out for our donation envelopes, which are distributed in January and November customer bills or order one online. Funds from either option will be forwarded directly to your state program along with Pacific Power's match. Contributions are tax-deductible.

Visit our energy assistance page and select your state to learn more about our nonprofit agency partners in each state and see how much we have raised to help people in need of energy assistance.

Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-508-5088

Report a streetlight outage