Ensuring safety and service during the coronavirus pandemic

You count on all of us at Pacific Power to deliver the safest, most reliable power possible. We are closely monitoring the evolving COVID-19 situation and taking action to support you, our communities and our employees during this time.

Here to help

We are ready around the clock to answer any questions about your electric service. To help ease concerns for our customers, we have temporarily suspended late payment fees and disconnections for non-payment. You can reach us anytime at 1-888-221-7070.

More options for you

Help with bills

We understand the uncertainties our customers are facing. To help, we offer you flexible options and resources.

Energy assistance

Connect with local organizations for help with bills and other services.

Assistance for businesses

Get assistance with your electric account and learn about federal resources.

Ways to save

Review simple steps to keep your costs down and improve home comfort.


Customer service 24/7


Use our free mobile app

Download the app

Account options & ways to save

Review our handout