Ensuring safety and service during the coronavirus pandemic

You count on all of us at Pacific Power to deliver the safest, most reliable power possible.

We are closely monitoring the evolving COVID-19 situation and taking action to support you, our communities and our employees during this time.

Here to help

We are ready around the clock to answer any questions about your electric service. To help ease concerns for our customers, we have temporarily suspended disconnections for non-payment. You can reach us anytime at 1-888-221-7070.

More options for you

Payment arrangements

Request more time to pay or set up a payment plan. 

Energy assistance

Connect with local organizations for help with bills and other services.

Text alerts

Receive text alerts to help you stay on top of your bills.

Energy usage

Monitor your electricity usage to better control your energy bill.


Customer service 24/7


Use our free mobile app

Download the app

Ways to save at home

Energy-saving tips