Pacific Power Continues Work to Restore Last Remaining Customers After a Week of Outages

March 04, 2019

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ROSEBURG, Ore. — Over 250 Pacific Power crew members and contractors worked through the weekend to restore power to nearly 3,400 customers, bringing the number of customers remaining without service to around 350 as of Monday morning. Crews will continue to work through Monday to substantially restore power to the remaining areas impacted by last week’s storm.

A week ago, approximately 42,000 Pacific Power customers from Corvallis to Roseburg were left without power after winter weather dumped heavy snow on the region, which made many roads impassable and brought down trees damaging lines. Additional resources and crews were called in from outside the area to help with damage assessment and make repairs.

“This has been a long process for our customers and crews,” said David Lucas, vice president of operations. “We prepare for conditions like what we’ve encountered over the past week and Pacific Power and contract crews have made a lot of progress with returning service to the majority of 42,000 customers affected by last week’s snow storms. We thank our customers for their patience and understanding as we work to restore power to those remaining customers without power.”

Higher temperatures on Sunday melted snow and created muddy terrain for crews to work through. Pockets of heavily damaged areas remain in Myrtle Creek, outlying areas of Glide and a stretch along Hwy. 138. Crews continue to remove downed trees and hike-in to access impacted lines and make repairs that will restore power to the remaining customers.

“I want to say thank you to Douglas County Emergency Management for their partnership through this event,” said Sam Carter, regional business manager. “We coordinated daily throughout the past week about warming shelter information, critical service needs and outage information. They were an invaluable resource through all of this helping to make sure we were aware of important needs and to help us communicate our progress toward restoring power.”