The safety of our customers, community and employees is our highest priority. For people whose work involves the installation or maintenance of streetlights, safety is especially important because of the need to de-energize power to the light.

In some cases, customers or their contractors have entered our facilities in order to de-energize the circuits. This could be a potentially dangerous situation and we'd like to clarify this procedure.

For new, non-metered streetlight circuit installations, there must be a point of disconnect that will allow the customer or contractor to de-energize the lights without entering Pacific Power facilities. See the point-of-disconnect diagram (PDF) for a customer-owned junction containing a fuse. This fuse will be both the point-of-change in ownership, as well as the point of disconnect for customers.

For planned work on existing lighting circuits – if the circuit needs to be de-energized for maintenance purposes, please call us toll free at 1-888-221-7070 at least 48 hours before the disconnect is required. Please note: Emergency disconnects also require a phone call to us at 1-888-221-7070.