Process Overview

Every location is unique, but the typical steps involved in extending power to a new single-family home is outlined below:

New home plans

1. Apply for service online, or call our New Construction Hotline at 1-800-469-3981 during normal business hours.

2. Your local Pacific Power office will contact you within two business days to determine if a site meeting with an estimator is required.

3. Meet estimator on site to discuss your project. The following information will be needed:

  • House location staked
  • Provide basic load data such as:
    • What is the square footage of the living area?
    • All electric or dual energy home?
    • Air conditioner or heat pump size (tonnage) if applicable.
  • Approved site plan including any of the following that apply:
    • House location
    • Roads
    • Water and sewer lines or septic/drain-field and well locations.
    • Any infrastructure that may require clearance from or interfere with power lines.

4. Estimator completes design and job paperwork. Customer paperwork is mailed including a list of items that must be completed before construction can be scheduled.

5. Applicant completes all steps required prior to scheduling construction.

  • Obtain electrical inspection on your meter-base and breaker panel.
  • Obtain trench inspection approval.
  • Return signed contract along any advance payment.
  • Sign and return notarized easement or permit documents.

6. Job is scheduled for construction when the last of these items is received by Pacific Power.

Customer Service

Customer Service

Customer service
1-888-221-7070

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1-877-508-5088

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