Medical Baseline Program

Pacific Power offers an assistance program for residential customers who may have additional energy needs related to qualifying medical conditions. Qualifying residential customers receive an increase in the baseline allowance at the lower rate on their monthly energy bill.

A Medical or Life Support Equipment Certificate must be completed by a qualified medical professional certifying that a member of the household is using medical equipment on a regular basis required to maintain life or has a medical condition that would be adversely affected if electric service is disconnected. The Medical Baseline certificate does not guarantee that power will not be interrupted from a weather-related outage, other circumstances outside of Pacific Power’s control, or service disconnection for bill nonpayment. Learn more at