High Bill Help


Wonder why your bill may not be the same every month? A higher bill means something has changed – either in the billing itself or in your home’s consumption.

During the coldest, darkest time of year, our homes naturally use more heat and light – and that can lead to higher energy bills. The Northwest’s December to January cold snap is responsible for increased power usage throughout the area.

Review Your Bill

For this comparison, it helps to have a copy of your current bill and a previous bill from the same residence.

Bill analysis »

Causes of High Bills

Changes in living habits can cause an increase in your energy use.

Review causes »

Online Energy Survey

Get customized recommendations to save:




High Bill Caper Videos

Learn low-cost ways to save energy:

Financial assistance

We partner with our customers to help individuals and families in need. More »