Pacific Power plans to replace 590,000 electric meters at Oregon homes and businesses by late 2019 with new smart meters. These new meters will give you more information and control over how you use energy. Learn more »


Smart meter benefits

Smart Meter Benefits

You will be able to track your electric energy usage through a secure website to help you develop your own strategies for saving energy and money. The new meters will also allow for faster customer service and may improve service restoration when an outage occurs.

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Smart meters - how they work

Safety & Security

Smart meters work by securely communicating your usage data through low-power radio frequency transmissions. Our meters will comply with all national standards. More than 64 million homes and businesses across the nation already have these meters installed.

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Privacy

Privacy

Smart meters track and record whole-house energy usage only. They cannot track individual appliance usage or transmit any personally identifiable information. 

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Smart meter accuracy

Accuracy & Verification

Pacific Power takes great care to ensure your bill is accurate and it all starts with a reliable meter. Pacific Power’s smart meters are thoroughly tested prior to installation to ensure accuracy. After installation, manual meter reads will be compared to automated reads to verify accuracy.

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Smart meter schedule

Installation

Most smart meter installations will occur on a rolling basis throughout Oregon between January 2018 through autumn 2019. Pacific Power will install meters by geographic region to make the transition seamless and efficient.

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Questions

Frequently Asked Questions & Resources

Smart meters are advanced communication devices with the potential to transform the way electricity is used. Please read our FAQ for details about these devices and their capabilities so you can take full advantage of them.

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