Reading Your Commercial Bill

Review different sections of your Pacific Power bill below for information about common charges, billing terms and other details. (This is a sample bill, actual details will vary.)

Bill image callout 1 - phone numberYour Business Solutions Team phone number – Call our experts for energy answers.

Account balance – Your current bill is the sum of your electricity charges and optional charges.

Services dates – Dates and number of days included in the billing period.

Current monthly charges – A few charges and terms are defined below.

Basic charge

This fixed, monthly charge covers some of the fixed costs associated with having electric service, including the cost of meters and meter reading, preparing and providing a bill, and other administrative costs.

Single-phase service

A service consisting of two “hot" wires and a neutral. Most residential services are set up with single phase service (120/240 volts).

Three-phase service

A service consisting of three “hot" wires and a neutral. Three-phase service can be many different voltages (for example: 120/208, 277/480 or higher primary voltages) and is most often used for commercial and industrial customers.

Kilowatt-hours (kwh)

A measure of energy that is equal to the amount of work done by 1,000 watts for one hour (e.g., with one kilowatt-hour, you can watch TV for about three hours). Consumers are charged for electricity in cents per kilowatt-hour.

City utility tax

This charge is collected on behalf of a city, generally pursuant to a city ordinance. All taxes are remitted to the city requiring the tax for its use.

Detachable portion of bill – Mail this stub with your payment in the envelope provided. It shows your payment due date, the amount you owe and provides a place to indicate the amount you paid. When mailing, please ensure our address shows through the return window.

 Your Pacific Power account number

Energy use comparison chart – This chart can help your conservation efforts by showing how much energy you used during the current month compared to the past 12 months. It also shows an average temperature comparison.

Kilowatt-hours – Current meter read, less prior meter read, times meter multiplier, equals the total kilowatt-hours consumed during the billing period.

  Demand (kilowatts) – Current meter demand read times meter multiplier equals the kilowatt demand reading for the billing period. High demand is usually associated with equipment start-up, which requires higher energy use than routine operations.

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