When you use Pacific Power's online customer self-service functions, any personal information you enter in fields or forms provided in these services are secured using state-of-the-art security, including secure socket layer (SSL)/transport layer security (TLS). By using SSL/TLS, the Company attempts to safeguard the confidentiality of your user name, password and other personal information. For SSL/TLS to work, your browser must be capable of supporting SSL/TLS. Please check with your browser manufacturer for details.

During the application for electric service or other company services, or when using online customer self-service functions, Pacific Power may ask for certain customer information such as your name, address, mailing address, phone number and place of employment. As a security measure against others accessing your account, the Company may also collect some form of more personally identifiable information, such as Social Security Number and/or driver's license number. The Company also collects information regarding our interactions and transactions over the course of our business relationship with you.

Should you apply for credit with Pacific Power, we may request information about you from a consumer-reporting agency. In such event, Pacific Power will not share your consumer report information with any company affiliate or any nonaffiliated third party.

For more details, visit our privacy policy and terms of use.