Financial Assistance

State Energy Assistance

The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps low income households with energy costs. It is administrated by the California Department of Community Services and Development through local agencies.

Project HELP

Project HELP is a nonprofit program administrated by The Salvation Army. To see if you qualify, please contact the office nearest you:

• Alturas 530-233-3111
• Crescent City 707-464-9421
• Dorris 530-938-5000
  
• Dunsmuir 530-926-5095
• Etna 530-467-3355
• McCloud 530-926-5095
  
• Mt. Shasta 530-926-5095
• Scott Valley 530-467-3355
• Tulelake 530-667-5284
• Weed 530-938-5000
• Yreka 530-842-7321
• Other 916-563-3787

To donate, please call us at 1-888-221-7070 to enroll in our fixed donation program. With this program, you choose a contribution amount you would like to add to your monthly bills. All contributions go directly to the organization in your area and are considered charitable donations for tax purposes. Your help is appreciated.

$4,791 has been donated to Project HELP as of April 2019. Pacific Power will match every dollar you donate with $2 more, up to $21,000 annually

Bill Discounts with CARE Program

Pacific Power offers income-qualifying residential customers a 20 percent discount on monthly bills through its California Alternate Rates for Energy (CARE) program.

Customers on life-support or those requiring medical care may also be eligible for a special medical allowance that can lower your bill.

Earned Income Tax Credit

Make sure you are getting all your tax benefits this year. If you qualify for the Earned Income Tax Credit – or EITC – you could pay less federal tax, no tax or even get a tax refund. That’s money you can put toward other uses.

EITC is a credit for workers with low to moderate income who meet certain requirements. There are special rules that assist individuals receiving disability benefits and members of the military as well.

Low-Income Weatherization Program

Pacific Power partners with local agencies to provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile homes or apartments. A variety of measures can be installed to save energy. These include insulation, energy-efficient showerheads, compact fluorescent light bulbs and more. All of these measures are designed to lower bills, while keeping your home comfortable.

LIHEAP and Weatherization Contacts

To apply for Pacific Power’s weatherization program, please call the appropriate agency listed below:

Del Norte County
Del Norte Senior Center (LIHEAP & weatherization)
707-464-9013

Modoc County
T.E.A.C.H. Inc. (LIHEAP)
530-233-3111

Redwood Community Action Agency (weatherization)
1-800-252-4440, ext. 206

Shasta County
S.H.H.I.P.
530-378-6900, ext 0 (LIHEAP)
530-378-6900, ext 3 (weatherization)

Siskiyou County
Great Northern Services
530-938-4115, ext. 120 (LIHEAP)
530-938-4115, ext. 127 (weatherization)

Other State and Federal Resources
California Department of Community Services and Development
U.S. Department of Health and Human Services
Earned Income Tax Credit Information

Oregon Energy Fund

We partner with Oregon Energy Fund, a nonprofit agency, to offer energy assistance to residents with donated funds. To learn more or to donate, please call 971-386-2124 or visit their website. 

You can also call us at 1-888-221-7070 to enroll in our fixed donation program. With this program, you choose a contribution amount you would like to add to your monthly bills. All contributions go directly to Oregon Energy Fund and are considered charitable donations for tax purposes. Your help is appreciated.

$84,243 has been donated to Oregon Energy Fund as of April 2019. Pacific Power will match every dollar you donate with $2 more, up to $216,000 annually.

State Energy Assistance

The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps low-income households with heating costs. The Oregon Energy Assistance Program (OEAP) also provides energy assistance funding. Both funds are administered by local agencies below:

Local energy assistance agency list

Oregon Housing and Community Services

Low-Income Weatherization Program

Local agencies also provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile homes or apartments. Based on the home's needs, a variety of measures can be installed, including insulation, energy-efficient showerheads, LED light bulbs and more. All of these measures are designed to lower your electric bills while keeping your home comfortable.

Weatherization agency list by county

Earned Income Tax Credit

Make sure you are getting all your tax benefits this year. If you qualify for the Earned Income Tax Credit – or EITC – you could pay less federal tax, no tax or even get a tax refund. That’s money you can put toward other uses.

EITC is a credit for workers with low to moderate income who meet certain requirements. There are special rules that assist individuals receiving disability benefits and members of the military as well.

The nonprofit Cash Oregon also offers help with EITC and free tax preparation to people whose income qualifies.

Other State and Federal Resources

U.S. Department of Health and Human Services

Earned Income Tax Credit Information

Call 211 – Oregon 211 directs callers to a variety of health and human services available in communities throughout Oregon.

State Energy Assistance

Project HELP

Low Income Bill Assistance program (LIBA)

Earned Income Tax Credit

Make sure you are getting all your tax benefits this year. If you qualify for the Earned Income Tax Credit – or EITC – you could pay less federal tax, no tax or even get a tax refund. That’s money you can put toward other uses.

EITC is a credit for workers with low to moderate income who meet certain requirements. There are special rules that assist individuals receiving disability benefits and members of the military as well.

Low-income Weatherization Program

LIHEAP and Weatherization Contacts