PORTLAND, Ore. —Pacific Power crew members, nearly 500 strong, are making substantial progress in restoring power to areas hit by unprecedented wind-driven wildfires, restoring another 1,700 customers in the last 24 hours. The company is making plans to restore more than 3,000 customers in Southern Oregon later this evening.
As of 3 pm Sunday, approximately 8,900 customers remain without service in Oregon and northern California due to recent historic wind storm and wildfire activity. An additional 2,500 are out of service until sometime later today due to a PSPS event in Weed, Calif.
“The progress we’ve made over the weekend is encouraging, and we continue to be ready and staged with supplies in areas where we are still awaiting access to be granted by first responders,” said David Lucas, vice president of operations. “As our communities come together in response to this historic, statewide event, Pacific Power will continue to work around the clock to help restore power and support our neighbors and friends.”
Pacific Power employees are rolling up their sleeves wherever they can, supporting the communities they serve. As they are out and about, they are reporting back stories that exemplify true community spirit:
“Our hearts go out to all that have been affected by the historic wind events this past week. We are part of the communities we serve and are devastated by what we’re seeing as our friends, neighbors and our own employees are forced to evacuate,” said Lucas. “We are here to help support the Red Cross and local agencies who are providing much needed relief to community members and thank our emergency responders and all those on the frontlines for their tireless work to keep us all safe.”
How to be ready, how to get help
Pacific Power customer care agents are available and ready to help customers through this incredibly difficult time. They can be reached 24/7 at 1-888-221-7070.
Customers should be prepared for prolonged power outages by having on hand adequate food, water and back-up batteries. They are also encouraged to follow any local evacuation orders and look out for neighbors.
The company is working with the Red Cross and local agencies to directly aid people in need. Support is available for those in wildfire-affected areas at the following community shelter locations: