Privacy Policy

Effective July 1, 2020

Pacific Power is committed to safeguarding the privacy of individuals and businesses with respect to nonpublic, personal and financial information. Pacific Power therefore makes sure that its policies and practices in relation to the collection, use, retention, transfer and access of such information is strictly limited to those uses necessary to conduct the business of servicing your accounts and agreements with the company. Pacific Power will not provide, rent or sell your personal and financial information to company affiliates or nonaffiliated third parties, without your advance knowledge, except in the limited circumstances described below.

This Privacy Policy addresses information obtained from Pacific Power’s customers, website visitors, and mobile application users and is intended to inform you about how Pacific Power treats personal information that we collect and use about you.  Except as noted below, this Privacy Policy does not apply to employment-related personal information collected from job applicants, employees, directors, officers and contractors.

In addition to Pacific Power’s general privacy policies, California consumers, including Pacific Power customers and Pacific Power employees, who are California residents have specific rights under the California Consumer Privacy Act of 2018 (CCPA).  A description of these rights, as well additional detail about the information we collect and disclose, is provided in the CCPA portion of this Privacy Policy below.

Pacific Power Privacy Policy (PDF)