Enhanced safety settings
During wildfire season, we may take additional safety precautions to protect against wildfire. When the risk of wildfire is elevated, the company will place some of its system equipment on more sensitive settings to mitigate the risk of igniting a fire if a power line is contacted, known as Enhanced Safety Settings.
Enhanced safety settings result in lines being de-energized within fractions of a second when a line is contacted by debris, wildlife or strong winds.
What to know
- Enhanced safety settings are used to prevent wildfires from starting.
- When these settings are in place, there is an increased potential for outages.
- Customers may experience longer-than-typical outages as our field crews work to patrol the lines before restoring power.
- Customers are notified when they are placed on enhanced safety settings for the season. Customers will receive outage notifications based on their communications preferences.
- To get the latest outage information, visit PacificPower.net/Outages
Our team of meteorologists consistently monitors weather and fire conditions around the company’s service area throughout the year. The team provides regular wildfire briefings to share the most up-to-date weather data with the company’s operational teams, who then make adjustments to the electric system based on the expected conditions.
We appreciate your patience during such outages, as we all strive to promote safety and reduce the risk of wildfire.