Pacific Power nears complete restoration in aftermath of Labor Day windstorm

September 18, 2020

PORTLAND, Ore. — After 10 days of long shifts, with more than 500 personnel in the field at times, Pacific Power has substantially restored service to all the customers able to receive power.

As of 6 p.m., about 350 customers remain out. Certain isolated pockets of outages are expected to extend into next week. At peak, more than 60,000 customers were without service.

 “We thank our customers for their extraordinary patience during this challenging restoration and we will continue to support our communities as we help them rebuild,” said David Lucas, vice president of operations. “The power and resilience of our communities have truly shone through all these long days. And we salute our own folks in the field who showed tremendous commitment to serving our customers. These dedicated professionals will remain at work until all customers are restored.”

Here to help

Pacific Power customer care agents are available and ready to help customers through this incredibly difficult time. They can be reached 24/7 at 1-888-221-7070. 

The company is working with the Red Cross and local agencies to directly aid people in need. Assistance is available for those in wildfire-affected areas; contact the Red Cross for the latest shelter and emergency support information.