Pacific Power restoring more than 3,000 Southern Oregon customers tonight and into Monday

September 13, 2020

MEDFORD, Ore. — Pacific Power is making plans to restore more than 3,000 customers in Southern Oregon tonight and into Monday as the state recovers from the historic Labor Day storms.

The first area to be restored will be a section of Talent bounded by Colver Road on the north, Talent Avenue on the west, and east to Yank Gulch and Wagner Creek Roads. Also set to be restored through the evening and into the morning are customers south on Rapp Lane, and southeast to Anderson Creek Road. Residents north of I-5 on Suncrest and Payne Roads and south of Fern Valley Road should also have power back this evening.

Pacific Power is restoring power using a process known as “step restoration,” which gradually turns power on circuit by circuit. While more time consuming, this method offers the safest and most reliable way to restore power in these situations where an entire area has been de-energized for several days.

Pacific Power’s website will provide up-to-date estimates of local restorations times at This page will be updated as new information becomes available. Additional outage maps are available at:

How to get help

Pacific Power customer care agents are available and ready to help customers through this incredibly difficult time. They can be reached 24/7 at 1-888-221-7070.