DUNSMUIR, Calif. — Due to a combination of strong winds and extreme wildfire conditions, Pacific Power will apply a Public Safety Power Shutoff to approximately 1,952 customers in an area from Dunsmuir south to Castella and east to Shotgun Creek in southern Siskiyou County, California. The power shutoff will begin today, Tuesday, August 17 at 3:30 p.m. and will stay in effect until weather conditions are safe to re-energize the electrical network. Crews are staged and are ready to patrol lines when weather conditions improve; current forecasts indicate restoration could begin around 10 pm. Electric service will be restored once crews determine lines are clear and repairs, if needed, are complete.
A Community Resource Center will open Tuesday from 3 p.m. to 10 p.m. and Wednesday from 8 a.m. to 10 p.m., if needed based on restoration times. The center is located at the Dunsmuir Community Center at 4841 Dunsmuir Ave, Dunsmuir, CA 96025. The center will provide the following services:
“The safety of the communities we serve is our highest priority,” said Curtis Mansfield, senior vice president of system operations. “We’re taking this extraordinary precaution because the right combination of factors for a potentially extreme and hard-to-fight fire event are present today. We take the decision to turn off power and the impact on these communities seriously. With the current extreme wildfire conditions, it’s important we act on all fire mitigation measures. We appreciate our customers understanding and patience.”
Customers can use the interactive map at www.pacificpower.net/psps to see if they are located in a PSPS area. Some customers outside of the designated PSPS area might be impacted due to the interconnected nature of the circuits. Customers are encouraged to be prepared and have an outage kit ready.
The company began notifying customers about the Public Safety Power Shutoff on Monday through phone calls, email and text messages. Affected customers will continue to receive updates through ongoing communications through the duration of the PSPS.
Pacific Power urges customers to verify their contact information is up to date. Customers can do this by logging into their online account at pacificpower.net or calling Pacific Power customer care at 1-888-221-7070.
For all non-emergency questions about the PSPS, customers and the public should call Pacific Power at 1-888-221-7070.
Puede hablar con un agente de servicio al cliente sobre cómo prepararse y qué medidas de seguridad tomar para los incendios forestales. Llame al 888-221-7070.
Unsere Mitarbeiter im Kundenservice beraten Sie gerne zu Waldbrandvrsorge und -bekämpfung. Sie erreichen uns unter 888-221-7070.
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