Pacific Power crews restore 97% of impacted customers

PORTLAND, Ore. — Pacific Power crews have made significant progress responding to widespread storm-related outages across its southern Oregon and northern California service areas. Heavy snow accumulation has resulted in hazardous conditions, impacting repair and restoration times, but repair crews have successfully restored power to thousands of customers.

As of 3 p.m., 97% of the customers who experienced outages due to the winter weather have been restored. Those customers still without power in the Grants Pass, Medford and Klamath Falls areas should have service restored by Thursday evening.

More than 300 field crews and other personnel are involved in restoration efforts, working around the clock to make repairs. In the Medford, Grants Pass and Klamath Falls districts, field crews are responding to more than 200 spans of downed power lines, as well as broken poles and other damaged electrical equipment.

In some areas, repair teams have had to work in three feet of snow, with downed trees blocking roads.

“These are tough conditions to work in, without a doubt, but our crews are doing everything they can, working around the clock to get the power back on,” said Tom Eide, Pacific Power’s vice president of operations. “We thank our customers for their patience and understanding as we continue to repair and restore their service.” 

Visit PacificPower.net/Outages for a map showing current restoration estimates. 

Pacific Power encourages customers to report outages by calling 1-877-508-5088 or text OUT to 722797. Text STAT to 722797 to check the status of your outage.  

Customers with safety concerns should call 2-1-1 to connect with local service providers.