YAKIMA, Wash. – The past 11 months have magnified the need we always knew existed in our communities, but helping your neighbors and their families stay warm just got easier. Pacific Power will match every dollar you donate to Project HELP with $2 more.
Project HELP is a nonprofit program providing energy assistance with donated funds. Pacific Power customers who receive their bills by mail will find it includes a Project HELP contribution envelope in February. Customers who pay their bills electronically can send a check or enroll in the fixed donation program. This program allows customers to donate any dollar amount, starting at $1 per month, which is then incorporated into their monthly bill. Fixed donations will also be matched 2-for-1 by Pacific Power. To enroll in the fixed donation program call Pacific Power toll-free at 1-888-221-7070.
Donations may be tax-deductible and will be forwarded directly to Project HELP, which is administered by The Salvation Army in the Walla Walla, Yakima and Grandview areas, and Northwest Community Action Center in the Toppenish and Sunnyside areas. They verify eligibility and allocate funds to those in need. All funds donated are used to assist families in need from the same county in which the donor resides.
Customers who need bill assistance themselves can talk with Pacific Power representatives who can help with payment plans that work for their individual needs and direct them to agencies that may be able to help. Pacific Power's customer service number is 1-888-221-7070.