YREKA, Calif.. — The year 2020 has magnified the need we always knew existed in our communities. Helping your neighbors and their families stay warm just got easier. Pacific Power will match every dollar you donate to the Project HELP with $2 more.
Pacific Power customers who receive their bills by mail will find it includes a Project HELP contribution envelope in November. Customers who pay their bills electronically can send a check or enroll in the fixed donation program. This program allows customers to donate any dollar amount, starting at $1 per month, which is then incorporated into their monthly bill. Fixed donations will also be matched 2-for-1 by Pacific Power. To enroll in the fixed donation program call Pacific Power toll-free at 1-888-221-7070.
Donations may be tax-deductible and will be forwarded directly to Project HELP, which is administered by The Salvation Army, and verifies eligibility and allocates funds to those in need. All funds donated are used to assist families in Northern California.
Customers who need bill assistance themselves can talk with Pacific Power representatives who can help with payment plans that work for their individual needs and direct them to agencies that may be able to help. Pacific Power's customer service number is 1-888-221-7070.