Washington transaction news

Your service will remain with Pacific Power during the regulatory review and approval process, which is expected to take 12 months. Both utilities are planning for a seamless transition for customers, with no expected service disruptions. Changes will be communicated to you well in advance of the transfer.

Yes, PGE will deliver investments in maintenance and upgrades for continued reliable system performance.

Please continue to contact us at Pacific Power at 1-888-221-7070 or online at PacificPower.net for billing and support during the regulatory review and approval process, which is expected to take 12 months. Both utilities will work to transfer customer account records, so you will most likely not need to take any action. Changes will be communicated to you well in advance of the transfer.

PGE has a strong record of customer service and is well positioned to deliver benefits to Washington customers.

No, there are no plans for Washington facility closures or operational workforce reductions as a result of this transaction. The same local teams in Yakima and Walla Walla areas will be handling local service and operations.

The generation will continue serving Washington customers to support local reliability. Washington-based power plants will continue being operated by local Washington employees preserving service quality, reliability and affordability.

Existing power purchase agreements and contracts will remain in effect and will be administered as structured.

Both utilities are planning for a seamless transition for customers. We do not anticipate any system changes that could affect billing or operations. Consistent with our standard practice, any changes will be communicated well in advance with timelines and instructions once the transaction closes.

All clean energy commitments and standards remain unchanged. PGE is committed to making continued progress on Washington’s clean energy goals.

Current programs and incentives will continue; any future changes will be clearly communicated in a timely manner.

PGE is committed to long-term, reliable service and does not anticipate any impacts as a result of this transaction.