To qualify, a customer’s gross (before taxes) household income, inclusive of deductions in alignment with the Low- Income Home Energy Assistance Program (LIHEAP), does not exceed the higher of 80% of Area Median Income (AMI) or 200% of the Federal Poverty Level (FPL), adjusted for household size.

Monthly Income Eligibility Upper Limits*

Household Size	200% FPL	80% AMI Columbia County	80% AMI Garfield County	80% AMI Walla Walla County	80% AMI Yakima County
1	$2,608.33	$4,679	$4,425	$4,571	$4,425
2	$3,525.00	$5,346	$5,058	$5,221	$5,058
3	$4,441.67	$6,013	$5,692	$5,875	$5,692
4	$5,358.33	$6,679	$6,321	$6,525	$6,321
5	$6,275.00	$7,217	$6,829	$7,050	$6,829
6	$7,191.67	$7,750	$7,333	$7,571	$7,333
7	$8,108.33	$8,283	$7,842	$8,092	$7,842
8	$9,025.00	$8,817	$8,346	$8,617	$8,346
9	$9,941.67	$9,375	$8,850	$9,138	$8,850
10	$10,858.33	$9,888	$9,358	$9,658	$9,358
11	$11,775.00	$10,421	$9,863	$10,179	$9,863
12	$12,691.67	$10,954	$10,367	$10,704	$10,367

Annual Income Eligibility Upper Limits*

Household Size	200% FPL	80% AMI Columbia County	80% AMI Garfield County	80% AMI Walla Walla County	80% AMI Yakima County
1	$31,300	$56,150	$53,100	$54,850	$53,100
2	$42,300	$64,150	$60,700	$62,650	$60,700
3	$53,300	$72,150	$68,300	$70,500	$68,300
4	$64,300	$80,150	$75,850	$78,300	$75,850
5	$75,300	$86,600	$81,950	$84,600	$81,950
6	$86,300	$93,000	$88,000	$90,850	$88,000
7	$97,300	$99,400	$94,100	$97,100	$94,100
8	$108,300	$105,800	$100,150	$103,400	$100,150
9	$119,300	$112,250	$106,200	$109,650	$106,200
10	$130,300	$118,650	$112,300	$115,900	$112,300
11	$141,300	$125,050	$118,350	$122,150	$118,350
12	$152,300	$131,450	$124,400	$128,450	$124,400
*Household combined income at or below 200% FPL or 80% AMI, whichever is greater. Qualifying income refers to income before taxes from all sources, both taxable and nontaxable and inclusive of deductions.

Income used to qualify includes (but not limited to):

Alimony

Annuities

Child Support

Disability Compensation

Dividends

Earned Wages/Salary

Foster Care Payment

Interest

Military Pay

Pensions

Rental Income

Retirement

Royalties

Self-employment income (after expenses)

Social Security

Social Security Disability (SSDI)

Supplemental Security Income (SSI)

TANF

Unemployment

Workers’ Compensation

*Qualifying income refers to total gross annual income from all sources, both taxable and nontaxable.

Income not used to qualify includes:

• Energy assistance
• Income for people in high school or under 18
• Income tax refunds and credits
• One-time cash gifts
• Reverse mortgages
• Housing subsidies paid directly to the landlord
• Utility allowances
• WIC benefits

The Low Income Bill Assistance program provides a bill discount applied to a customer’s monthly net bill.

To qualify, a customer’s gross household income, inclusive of deductions, does not exceed the higher of 80% of Area Median Income (AMI) or 200% of the Federal Poverty Level (FPL), adjusted for household size.

Qualifying customers will be placed into one of six qualifying levels.

The program is available to all income qualified households including property owners or tenants that are Pacific Power customers. Qualifying customers will be placed into one of six qualifying levels. 

Customers may self-certify their household income to qualify for a specific bill discount level. Local community action agencies (see list of agencies further below on this page) may also certify customers for the appropriate bill discount level.

The LIBA discount applies only to bills associated with the customer’s permanent primary residence and only to new charges billed after enrollment. Eligible customers will receive the bill discount within one billing cycle of receipt of their application or re-certification.

Re-enrollment will be required every year, or every two years for customers on a fixed income.

On a monthly basis the company will randomly select a percentage of participating self-certified customers from each level to provide post-enrollment verification of their income. Failure to provide documentation will result in removal from the program after 60 days from the time of first notification.

A customer may contact the utility or agency (see list of agencies further below on this page) to update their enrollment if their eligibility status changes before their enrollment period ends. Updated eligibility will be treated as re-enrollment.

If the customer is removed from the program, the company will not seek to recover any benefits already provided to the customer, nor will the company provide benefits to the customer during the time the program was cancelled for failure to re-enroll or provide post-enrollment verification.