Process overview

Every location is unique, but the typical steps involved in extending power to a new single-family home are outlined below:

  1. Apply for service online, or call our New Construction Hotline at 1-800-469-3981 during normal business hours.
  2. Your local Pacific Power office will contact you within two business days to determine if a site meeting with an estimator is required.
  3. Meet estimator on site to discuss your project. The following information will be needed:
    • House location staked
    • Provide basic load data such as:
      • What is the square footage of the living area?
      • All electric or dual energy home?
      • Air conditioner or heat pump size (tonnage) if applicable.
    • Approved site plan including any of the following that apply:
      • House location
      • Roads
      • Water and sewer lines or septic/drain-field and well locations.
      • Any infrastructure that may require clearance from or interfere with power lines.
  4. Estimator completes design and job paperwork. Customer paperwork is mailed including a list of items that must be completed before construction can be scheduled.
  5. Applicant completes all steps required prior to scheduling construction.
    • Obtain electrical inspection on your meter-base and breaker panel.
    • Obtain trench inspection approval.
    • Return signed contract along any advance payment.
    • Sign and return notarized easement or permit documents.
  6. Job is scheduled for construction when the last of these items is received by Pacific Power.