Pacific Power launches Cool Keeper
MEDFORD, Ore. — Pacific Power is introducing Cool Keeper, a demand response program that optimizes electricity use on summer days, helping customers stay comfortable while supporting a reliable and efficient energy grid.
Cool Keeper is a way for residential customers to benefit the environment and help keep electricity costs low during hot summer months. Through a simple device installed free of charge on air conditioners and heat pumps, Pacific Power can partner with customers to temporarily reduce energy use without compromising comfort.
More about the program:
- How it works: Cool Keeper devices installed on central cooling systems can be activated if there is an unexpected shift in electricity supply. The devices cycle the unit off for a brief period – typically just 5 minutes. When hundreds of devices are activated together, this brief reduction in energy use gives the grid the flexibility it needs to rebalance. Even when the device is activated, the indoor fan keeps running, circulating cool air to keep the home comfortable.
- Free installation: Outdoor-only installation is quick, easy and requires no appointment. Pacific Power’s trained technicians will provide and install the device free of charge.
- Annual incentive: Participants sign up just once, and then receive a $30 bill credit every year, distributed in monthly increments from May through September.
- Benefits: Through Cool Keeper, Pacific Power and customers can work together to make our existing energy grid smarter and more efficient – reducing the need to invest in additional generation or make expensive energy purchases.
“Cool Keeper is a win-win for our customers and the community,” said Shawn Grant, director of customer innovations at Pacific Power. “It’s an easy way to stay comfortable while contributing to energy reliability and sustainability.”
Each customer who participates in Cool Keeper gives the existing infrastructure a little more flexibility to support the integration of renewable energy supply and the increasing demand for power, reducing the need for energy grid upgrades.
To participate, customers must have an eligible cooling system. Most central air conditioning units and central heat pumps qualify; however, eligibility will be confirmed during an on-site visit.
The program will initially be available to customers in the Rogue Valley and Central Oregon. As the program expands in 2026, more customers will be able to enroll.
To learn more or sign up, visit PacificPower.net/CoolKeeper or call 1-800-357-9214.