Pacific Power Logo

Pacific Power prepares customers for Public Safety Power Shutoffs

PORTLAND, Ore.  — Approximately 12,500 Pacific Power customers in areas of Linn, Douglas, Lincoln, Tillamook, Marion and Polk counties have been notified of a Public Safety Power Shutoff due to forecast high, gusty easterly winds during extreme wildfire conditions beginning in some areas early Friday morning through Saturday. Current forecasts indicate conditions for a Public Safety Power Shutoff could be met in some areas as early as 12:01 a.m. on September 9, 2022. However, due to the dynamic nature of the wind event, certain areas could experience different start times and Public Safety Power Shutoff durations. It is our goal to communicate estimated start times with customers Thursday evening.  

Public Safety Power Shutoff Areas

  • Lincoln County: Three Rocks, Otis, Rose Lodge
  • Tillamook County: Boyer
  • Douglas County: Glide, Peel, areas east along Hwy 138 including Toketee Falls, Clearwatch, Diamond Lake
  • Linn County: Crawfordsville, Holley, Liberty, Sweet Home, Cascadia, Lacomb, Jordan
  • Marion County: Stayton (Old Mehama Rd. east through Hwy 22), Mehama, Lyons, Mill City, Gates, Niagara
  • Polk County: Section of Hwy 18

Map of Public Safety Power Shutoff areas: PacificPower.net/PSPS

A Public Safety Power Shutoff is a proactive effort to reduce wildfire risk during hazardous fire weather conditions, including extremely low humidity, dry vegetation, elevated levels on key weather indexes and sustained winds and gusts.

Customer Support and Resources

Customers have been notified of the potential power shutoff through phone calls, email and text messages, and continue to receive updates through ongoing communications. Please make sure your contact information is up to date in your account profile so we can reach you with updates and information.

Temporary Community Resource Centers are being set up in affected communities. The centers will open at 8 a.m. Friday and Saturday; and will remain open both days until 10 p.m. (unless service is restored earlier on Saturday).

  • Douglas County – Glide High School – 18990 N. Umpqua Highway, Glide, OR 97443
  • Marion County – Bethel Baptist Church – 645 Cleveland Street, Aumsville, OR 97325
  • Linn County – Sankey Park – 877 14th Ave, Sweet Home, OR 97386

Partial list of Community Resource Center amenities:

  • Air conditioning
  • Water, non-perishable snacks
  • Seating and tables
  • Restrooms
  • Refrigeration and heating for medicine and/or baby needs
  • On-site security
  • Televisions, Wi-Fi
  • Ice
  • Charging stations
  • Small crates for pets
  • ADA accessible

For all non-emergency questions about the Public Safety Power Shutoff, customers and the public should call Pacific Power at 1-888-221-7070.

Outage Preparedness and Service Restoration

Pacific Power is bringing in additional personnel and resources to ensure service is restored as quickly and safely as possible once weather conditions allow. Crews will actively patrol lines and remove debris and make repairs if needed. Once that work is complete, Pacific Power will restore service.

Weather-related outages could happen outside of Public Safety Power Shutoff areas. The best time to prepare is now. Check that your outage kit is stocked and ready. Things to include are:

  • Flashlights or headlamps
  • Battery-powered or hand-crank radio, fans
  • Extra batteries
  • Car chargers for cell phones and electronic devices
  • Bottled water for people and animals (if you rely on electricity to pump water)
  • Frozen cold packs or water frozen in bags or plastic bottles (keep ready in your freezer)
  • Emergency phone numbers, including Pacific Power Customer Service: 1-888-221-7070

Visit PacificPower.net/WildfireSafety for additional information on Public Safety Power Shutoffs, outage preparedness and wildfire safety. 

                                                                              ----------------------------

Puede hablar con un agente de servicio al cliente sobre cómo prepararse y qué medidas de seguridad tomar para los incendios forestales. Llame al 888-221-7070.

请致电 888-221-7070，向客服专员了解森林火灾安全与防范详情。

請致電 888-221-7070，向客服專員瞭解森林火災安全與防範詳情。

Unsere Mitarbeiter im Kundenservice beraten Sie gerne zu Waldbrandvorsorge und -bekämpfung. Sie erreichen uns unter 888-221-7070.

Lub chaw sawv cev saib xyuas tub lag luam yuav sib tham nrog koj txog ntawm kev nyab xeeb txog hluav taws hav zoov kub thiab kev npaj txhij. Thov hu rau 888-221-7070.

Ang isang ahente ng pangangalaga sa customer ay maaaring makipag-usap sa iyo tungkol sa kaligtasan at paghahanda sa mabilis na kumakalat na sunog o wildfire. Mangyaring tumawag sa 888-221-7070.

Một đại diện chăm sóc khách hàng có thể trao đổi với quý vị về an toàn cháy rừng và cách chuẩn bị sẵn sàng cho cháy rừng. Vui lòng gọi 888-221-7070.

Whak nheo bene llun xhinlago nha nhelee, akre unha lkues nha bii llaxgenha dá ghapchi nhada kate xde yii lixhe. Nheo: 888 221 7070

Kui kan’ani xi na’I kaston’o sa’a ña kutua’ani te ña kui kidani ta kiño’o yuku yoton, kan’ani 888-221- 7070.