PORTLAND, Ore. — As of noon, Sept. 17 Pacific Power has restored service to approximately 95 percent all of the customers in Oregon and northern California who lost power due to damage inflicted by a historic wind storm.
Current outage map numbers include some customers remaining out due to fire suppression efforts. At peak a week ago, more than 60,000 were without power. Pacific Power is at work to reconcile those numbers and assure that the information available to the public via its online outage map is line with actual circumstances on the ground.
“We are revising our outage numbers based on what we know now with the full knowledge that our customers are needing this information to rebuild and move forward,” said David Lucas, vice president of operations. “We are getting very close to restoring all the power that is possible for us to restore, but we know a tremendous amount of work remains for those customers who will need to rebuild or do significant repair work before service restoration is possible. We’re committed to helping simplify that work and lend a hand with temporary connections during reconstruction whenever possible.”
Based on customers able to receive power, current outages include:
Pacific Power’s website will provide up-to-date estimates of local restorations times at www.pacificpower.net/outage-updates. This page will be updated as new information becomes available. Additional outage maps are available at: www.pacificpower.net/outages-safety.
Pacific Power employees are rolling up their sleeves wherever they can, supporting the communities they serve.
How to be ready, how to get help
Pacific Power customer care agents are available and ready to help customers through this incredibly difficult time. They can be reached 24/7 at 1-888-221-7070.
The company is working with the Red Cross and local agencies to directly aid people in need. Assistance is available for those in wildfire-affected areas; contact the Red Cross for the latest shelter and emergency support information.