Installation is a relatively quick process during which we’ll:
See the map below.
We are upgrading meters throughout 2019 and will update the map below to show our progress.
Here’s what you can expect during the installation process.
Once installation is complete, we will manually read your meter for one month to confirm the new meter is working properly. After that, your meter reading will occur digitally and you’ll be able to view your usage online.
If for some reason we are unable to complete the installation of the new meter, we will leave a separate door hanger notifying you of our attempt and providing information on next steps. To schedule a new installation time, please call our authorized installer, Aclara, at 1-866-353-9002.
Once we’ve completed all of the work in your area, you’ll be able to sign in to your online account to view your hourly energy usage, access your billing forecast, set up alerts and more.