Pacific Power is warning the public of several recent scams targeting utility customers nationwide where crooks posing as company employees try to get money and steal personal information.
The scammers may target customers via phone calls, texts, social media messages, email and by knocking on doors.
Please keep the following information in mind to protect yourself and avoid falling victim to a scam.
If you are contacted in person, please ask to see the employees' ID badge. Our employees carry ID badges with their name, photo, the company logo and verification number.
If you believe you have been contacted by a scammer, note any information – caller ID, phone numbers, addresses for making payments, etc. – and report it to us at 1-888-221-7070, your local police and the Federal Trade Commission at 877-FTC-HELP.
If you are in doubt that the caller or visitor represents Pacific Power, please call us at 1-888-221-7070 to confirm the person's identity and role with the company before proceeding with any transaction.
If you are not sure about the authenticity of a billing or other email that appears to come from us, you can log in to your account to review your statement. You can also call us anytime toll free at 1-888-221-7070.