Critical facilities and infrastructure

The California Public Utilities Commission (CPUC) has defined facilities and critical infrastructure as entities "that are essential to the public safety and that require additional assistance and advance planning to ensure resiliency during de-energization events."

Pacific Power provides prioritized restoration, backup power evaluation, additional communications and other resources before and during Public Safety Power Shutoff events to critical facility customers who provide services that are essential to public safety. We recognize that these customers require additional assistance and advance planning to ensure resiliency. Entities that fall within the industry sectors listed below are considered “critical facilities and infrastructure,” as defined by the CPUC.

Are you a public safety partner? If so, visit our Public Safety Partner Portal.

Industry sectors

To add your business to our roster of critical facilities and critical infrastructure, send an inquiry to Pacific Power Emergency Management at

Additional resources

Public Safety Power Shutoff

During extreme weather, we may proactively turn off power in specific, high-risk areas to keep communities safe.

How we restore power

Learn the process we follow during outages to get your power back on as soon as possible. 

Update your information

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