Critical facilities and infrastructure
Pacific Power defines critical facilities and infrastructure as entities "that are essential to the public safety and that require additional assistance and advance planning to ensure resiliency during de-energization events."
Pacific Power provides prioritized restoration, backup power evaluation, additional communications and other resources before and during Public Safety Power Shutoff events to critical facility customers who provide services that are essential to public safety. We recognize that these customers require additional assistance and advance planning to ensure resiliency. Entities that fall within the industry sectors listed below are considered “critical facilities and infrastructure,” as defined by the California Public Utilities Commission.
Are you a public safety partner or critical facility? If so, visit our Public Safety Partner Portal to request access.
Industry sectors
Emergency services sector
Government facilities sector
Healthcare and public health sector
Energy sector
Water and wastewater systems sector
Communications sector
Chemical sector
Food and agriculture sector
Transportation systems sector
Additional resources
Public Safety Power Shutoff
During extreme weather, we may proactively turn off power in specific, high-risk areas to keep communities safe.
How we restore power
Learn the process we follow during outages to get your power back on as soon as possible.
Update your information
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