This year, we filed a general rate case with the Oregon Public Utility Commission.
Find more information on this page, including the drivers of the rate case and answers to questions about the proposal.
*Some may have seen a figure of 11.3% for the requested increase, combining the general rate case request with the sale of Pacific Power's Washington service area. More information about this figure is provided below in the questions and answers, under "How much is it going to cost me?"
We understand that affordability is an ongoing concern for customers. We’re working to keep costs down while strengthening the grid for safety and reliability.
The general rate case enables the company to pay down obligations on critical infrastructure projects and to support reliable service to communities across the state. The Oregon Public Utility Commission will thoroughly review the request and determine final rates.
Here's a breakdown of how your rates would look if Pacific Power's plan is approved by the Oregon Public Utility Commission:
Beginning May 1, the typical residential customer bill went down by $4.03 per month due to the end of a regulatory process.
Due to other regulatory processes, the company expects the typical residential customer bill to go down by $3.42 in January 2027, and by an additional $5.04 in April 2027.
If the general rate case is approved, an overall 8.6% increase for all customers (10.8% for residential customers) would take effect April 5, 2027. A typical residential customer would pay $3.12 more per month in April 2027 than in April 2026.
Below are some of the costs reflected in this rate request:
such as Willamette River Crossing Learn more
Our rates remain lower than many other large West Coast utilities based on published utility rate comparisons.
We want you to have all the information you need about changes to your bills. Please find answers here to a number of frequently asked questions.
You can help reduce your energy use and save money by participating in these programs.
We offer bill assistance through the Oregon Low-Income Discount program.
Oregon's Energy Assistance Programs offer bill support programs to qualifying customers, delivered by local community action agencies.
Oregon's federally funded Weatherization Assistance Program provides qualifying customers with home weatherization services.
Get Wattsmart® rebates from Energy Trust of Oregon when you make energy-efficient upgrades to your home or business.
With Time of Use plans, you can save money by shifting energy use to lower-cost off-peak hours.
You have several convenient ways to receive and manage your monthly electric bills. Choose what works best for your budget and your lifestyle.
If you are having trouble paying your bill or need to request an alternate payment arrangement, you can review options for due dates and payment plans.