We’ve resumed normal business practices, including issuing past due and disconnect notices for non-payment. Please contact us at 1-888-221-7070 to make extended payment plan arrangements or discuss other options for your account. Customers engaged in payment plans and making timely payments will not be disconnected.
Washington bill discount
Pacific Power's Low Income Bill Assistance program (LIBA) provides a bill discount to income eligible households year-round. The program is administered through the LIHEAP agency partners. Learn more.
Project HELP
Project HELP is a nonprofit program providing energy assistance with donated funds. To see if you qualify, please call the agency listed below nearest you:
- Grandview, The Salvation Army (509) 823-1814
- Walla Walla, The Salvation Army (509) 529-9470
- Yakima, The Salvation Army (509) 453-3139
- Lower Yakima Valley, Northwest Community Action Center (509) 865-7630
To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Project HELP with $2 more, up to $34,000 annually. Donate now.
State energy assistance
Low Income Home Energy Assistance Program (LIHEAP) provides low-income households assistance with home energy costs. It is administrated by the Washington Department of Commerce through local agencies.
Emergency Rental Assistance Program resources available to help renters unable to pay utilities and rent due to circumstances related to COVID-19.
- Yakima County online resources
- Walla Walla County: To be added to the list, call 509-529-4980
Low-income weatherization program
Local agencies provide free weatherization services to income-qualifying homeowners and renters living in single-family homes, mobile homes or apartments. These services can help you save on energy costs, make your home comfortable and more energy efficient.