- To help Washington customers prepare for emergencies and potential power outages, Pacific Power’s medical certificate program ensures that qualifying customers will receive extra notifications when possible during Public Safety Power Shutoffs.
- Enrollment in the Medical Certificate program does not guarantee that power will not be interrupted by a weather-related outage, other circumstances outside of Pacific Power’s control or a service disconnection due to bill nonpayment.
Which customers qualify?
- Residential customers are eligible for the Medical Certificate program if they have a serious health condition that could be aggravated by a loss of power in their home or a serious medical condition that requires use of electrically powered medical equipment in the home.
- Examples include (but are not limited to) conditions that require the use of an electric powered mobility device, like a scooter or wheelchair; multiple sclerosis, scleroderma, or other condition that requires additional heating and/or cooling needs; and/or any condition that requires use of medication that needs to be kept refrigerated (such as insulin).