• To help Washington customers prepare for emergencies and potential power outages, Pacific Power’s medical certificate program ensures that qualifying customers will receive extra notifications when possible during Public Safety Power Shutoffs.
• Enrollment in the Medical Certificate program does not guarantee that power will not be interrupted by a weather-related outage, other circumstances outside of Pacific Power’s control or a service disconnection due to bill nonpayment.

Which customers qualify?

• Residential customers are eligible for the Medical Certificate program if they have a serious health condition that could be aggravated by a loss of power in their home or a serious medical condition that requires use of electrically powered medical equipment in the home.
• Examples include (but are not limited to) conditions that require the use of an electric powered mobility device, like a scooter or wheelchair; multiple sclerosis, scleroderma, or other condition that requires additional heating and/or cooling needs; and/or any condition that requires use of medication that needs to be kept refrigerated (such as insulin).

• To help Oregon customers prepare for emergencies and potential power outages, Pacific Power’s Medical Certificate program offers the following for qualifying customers:
  • Extra notifications when possible during Public Safety Power Shutoff events.
  • A rebate of up to $4,000 on the purchase of a battery or portable power station.
    • The rebate applies to qualifying products and the amount cannot exceed the purchase price of the product or include shipping costs.
• Enrollment in the Medical Certificate program does not guarantee that power will not be interrupted by a weather-related outage, other circumstances outside of Pacific Power’s control or a service disconnection due to bill nonpayment.

Which customers qualify?

• Residential customers are eligible for the Medical Certificate program if they have a serious health condition that could be aggravated by a loss of power in their home or a serious medical condition that requires use of electrically powered medical equipment in the home.
• Examples include (but are not limited to) conditions that require the use of an electric powered mobility device, like a scooter or wheelchair; multiple sclerosis, scleroderma, or other condition that requires additional heating and/or cooling needs; and/or any condition that requires use of medication that needs to be kept refrigerated (such as insulin).

To be eligible for the battery or portable power station rebate, applicants must:

• Have an active Pacific Power account number as a customer or tenant of a customer.
• Be enrolled in the Medical Certificate program.
• Provide proof of purchase, in the form of a legible and dated receipt identifying the product.

• To help our California customers prepare for emergencies and potential power outages, Pacific Power’s Medical Certificate and Medical Baseline Allowance programs offer the following for qualifying customers:
  • Extra notifications when possible during Public Safety Power Shutoffs.
  • A rebate of up to $800 on the purchase of a generator or backup power supply.
    • The rebate applies to qualifying products.
  • A free portable battery for customers enrolled in the medical baseline allowance program and the California Alternate Rates for Energy (CARE) program.
  • An increase in the baseline allowance at the lower rate on their monthly energy bill.
• Enrollment in Pacific Power’s medical programs does not guarantee that power will not be interrupted by a weather-related outage, other circumstances outside of Pacific Power’s control or a service disconnection due to bill nonpayment. 

Which customers qualify?

• Residential customers may be eligible for the Medical Certificate program if they have a serious health condition that could be aggravated by a loss of power in their home or a serious medical condition that requires use of electrically powered medical equipment in the home.
• Examples include (but are not limited to) conditions that require the use of an electric powered mobility device, like a scooter or wheelchair; multiple sclerosis, scleroderma or other condition that requires additional heating and/or cooling needs; and/or any condition that requires use of medication that needs to be kept refrigerated (such as insulin).