Pacific Power crews continue winter storm outage response

MEDFORD, OR – After a third wave of winter weather, Pacific Power crews continue to respond to multiple scattered outages across our southern Oregon and northern California service areas, affecting roughly 467 customers in Oregon and 64 customers in California.

Working in challenging winter conditions, field crews have made steady progress in their restoration efforts, and most customers should have power restored by the end of the day. Due to access issues in some areas, some customers may experience extended outages and should be prepared for the possibility of being without power overnight.

“Our crews have been working tirelessly around the clock to restore power in these areas, in difficult terrain and tough conditions,” said Erik Brookhouse, vice president of system operations. “We want to thank customers for their patience as our crews continue their efforts. We know being without power in the winter is a major inconvenience, and we are working to restore power as soon as is safely possible.”

Pacific Power encourages customers to always be prepared for outages and supports state and local emergency management organizations, recommending Oregonians have an emergency plan for up to 72 hours without essential services. 

Here are some simple steps customers can take to prepare and stay informed:     

• Update your contact information so we can reach you.  
• Sign up to receive outage alerts by text, email or phone.  
• Restock your outage kit.  
• Keep mobile devices charged so that may be used in an emergency.  
• Track outages, update contact info and do more with our free app.  
• Text OUT to 722797 to report your outage or STAT to check status.     

Visit pacificpower.net/outages for restoration estimates.    

As a reminder, stay away from all downed power lines and utility lines. Even if the lines are not sparking, they could be energized and extremely dangerous. Customers should avoid both downed trees and powerlines as well as keep pets far away from those areas.   

If you spot a downed line, call 911 and then report the outage to Pacific Power at 1-877-508-5088.