Overview

• To make energy more equitable and support California’s environmental goals, the way residential customers are charged for energy is changing.
• The changes will lower bills for most low- and medium-income customers, help drive electrification and clean energy and make your energy bill clearer and more transparent.
• Energy bills aren’t increasing, but energy rates are changing. The changes will lower bills for customers who need it most (lower-income customers on CARE). Some customers will see bill increases in 2026.
• To save money on your bills, see if you qualify for a CARE bill discount and apply today using the tabs below. You may qualify if you or a member of your household participates in one or more public assistance programs.

More information

Your monthly Pacific Power bill is calculated based on two types of charges:

• The Base Services Charge (formerly known as the basic charge) is a fixed charge that does not change from month to month. This charge covers the cost of maintaining the electric grid, billing and customer service.
  • Beginning June 1, customers who aren’t participating in the California Alternate Rates for Energy (CARE) program will pay a higher Base Services Charge than before. CARE customers will automatically pay a lower Base Services Charge (either Tier 1 or Tier 2, depending on income).
• The energy charge fluctuates with your kilowatt-hour electricity usage.
  • Beginning June 1, all customers will pay a lower energy rate per kilowatt-hour.

Note: In some cases, state or local municipal taxes may also be added to your bill.

Multifamily customers (tenants): Beginning June 1, customers who live in apartments or multifamily properties with three or more housing units will automatically pay a lower Base Services Charge.

Pacific Power works to keep your bills low. To deliver safe, reliable service to you, we’re making upgrades to our system, strengthening the grid for safety and reliability, expanding renewable energy capacity and more. And with every investment, we’re putting in the work to keep your costs below state and regional averages.