Bill inserts and message center

OREGON

Helping Oregonians in need

For families in need, the Oregon Energy Fund keeps homes warm. Pacific Power matches every $1 our customers donate, up to an annual cap, to help keep homes heated, lights on and fridges working when neighbors fall on tough times. You can support Oregon Energy Fund by contacting Pacific Power at 1-888-221-7070 to enroll in our fixed donation program.

Earn $30 in bill credits each summer

Customers in select areas may participate in the Cool Keeper program to help balance the flow of energy on the power grid in the summer. It’s free to join, plus you earn $30 in bill credits every summer. Find out more

Plan for medical needs

Does someone in your home have a disability or use a device for health, safety or independence that requires electricity? We offer medical certificates, backup power rebates and more. See resources and programs.

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WASHINGTON

Washington 2025 Renewable & Conservation Report

Washington's Energy Independence Act requires Pacific Power and other utilities to obtain certain percentages of electricity from renewable resources and to provide reports on conservation acquisition. Each year, the company submits a Renewable Report and a Conservation Acquisition Report to fulfill these requirements and inform customers. Read a notice about these reports and access them directly at PacificPower.net/Report.

Help Washingtonians in need

For families in need, Project HELP keeps homes warm. Pacific Power matches $2 for every $1 our customers donate, up to an annual cap, to help keep homes heated, lights on and fridges working when neighbors fall on tough times. You can support Project HELP by contacting Pacific Power at 1-888-221-7070 to enroll in our fixed donation program.

Washington Low-Income Bill Assistance

You may be eligible for a bill discount on monthly electric bills through the Washington Low-Income Bill Assistance (LIBA) program. Learn more about eligibility and how to apply.

Proposed Pacific Power Sale to PGE Washington and Public Comment Hearing

PacifiCorp has asked the Washington Utilities and Transportation Commission for authorization to transfer ownership and operation of Pacific Power’s Washington operations to Portland General Electric Company (PGE). Pacific Power customers can provide comments to the Washington Utilities and Transportation Commission by participating in a public comment hearing on October 20, 2026. 

Plan for medical needs

Does someone in your home have a disability or use a device for health, safety or independence that requires electricity? We offer medical certificates, generator safety tips and more. See resources and programs.

Sign up for alerts

Communication is key during emergency situations. Help us keep you informed by updating your contact information and signing up for alerts.

CALIFORNIA

Helping Northern Californians in need

For families in need, Project HELP keeps homes warm. Pacific Power matches every $1 our customers donate, up to an annual cap, to help keep homes heated, lights on and fridges working when neighbors fall on tough times. You can support Project HELP by contacting Pacific Power at 1-888-221-7070 to enroll in our fixed donation program.

Energy assistance through CARE and ESA

You may qualify to save 25% on your Pacific Power bill through the California Alternate Rates for Energy (CARE) program and/or qualify for free weatherization services through the Energy Savings Assistance (ESA) program. You’re eligible if anyone in your household participates in a qualifying public assistance program or if your household meets annual gross income guidelines shown in the tables. Learn more by reading this informational flyer and by visiting the CARE program page and the ESA program page.

California Climate Credit for Small Businesses    

The California Climate Credit is a direct result of the State’s nation-leading Cap-and-Invest Program that requires polluters to pay for climate pollution. Credits appear automatically on customer bills and are designed to help utility customers during the transition to a more sustainable future. Due to a change in the distribution schedule, small business customers are receiving their credits in October 2026 and residential customers are receiving their credits in November 2026. Get more details in the Small Business FAQ and at PacificPower.net/ClimateCredit.

Plan for medical needs

Does someone in your home have a disability or use a device for health, safety or independence that requires electricity? We offer medical certificates, backup power rebates and more. See resources and programs.

Sign up for alerts

Communication is key during emergency situations. Help us keep you informed by updating your contact information and signing up for alerts.