Safe, reliable power
We know our neighbors rely on us, and that’s why we work day-in and day-out to power our communities.
We’re always improving our system to deliver safe, reliable service so you can focus on your day.
Explore the steps we’re taking to bring you the power you count on year-round.
Going further to deliver safe, reliable power 24/7
System strengthening
We've installed measures to help protect our system, including fire-resistant poles, covered wires and advanced technology.
Vegetation management
Our team of skilled arborists and professionals regularly prune vegetation, check the health of trees near our equipment and maintain safe corridors around power lines.
Advanced technology
Our meteorologists and expert teams are using advanced technology and tools to respond effectively ahead of storms and extreme weather.
Wildfire prevention
See how we've taken a comprehensive approach to creating greater resilience against wildfire risks.
Supporting accessibility needs
If you rely on medical equipment or have other accessibility needs, we have programs to support you.
Outage alerts
If there’s a service interruption, we will notify you by text, email or phone.
Keeping our communities safe
Brief service interruptions
Power flickers or momentary outages can sometimes happen. Due to a number of factors inside and outside your home, the voltage of your electric service can vary slightly. Most of the time you won't even notice these voltage variations, but electronic equipment can be very sensitive to even small, split-second electricity fluctuations.
Devices such as uninterruptible power supplies (UPS) and surge protectors can help protect your equipment from power fluctuations. Look for UL TVSS 1449 certification rating from an independent test lab such as UL (Underwriters Laboratories) or ETL (Electrical Testing Laboratories).
To request information about reliability at your home or business, please complete our contact form or call us at 1-888-221-7070.
California reliability report
Each year, we compile a report of our system performance in California, which tracks reliability metrics and includes areas where we'll focus to improve. Review the reports »